Auto Dialer

Outbound calling that respects agent time

Automate outbound dialing, filter unproductive numbers and connect agents only when a live person answers — for sales teams, BPOs and high-volume outreach. Connecting the Dots between lists and conversations.

Predictive · Progressive · Preview Answering-machine detection DNC list compliance
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Smart outbound

Dial modes built for productivity

InfoByte Auto Dialer helps teams reach more live contacts per hour while keeping compliance and CRM context in the loop.

Predictive dialer

Algorithm-paced dialing that maximizes talk time for available agents.

Progressive dialer

One call at a time per agent — controlled pace with automatic next number.

Preview dialer

Agent reviews the lead before the system places the call.

Smart call filtering

Reduce time wasted on invalid, busy or non-answer outcomes.

Voicemail detection

Detect AMD patterns so agents focus on live conversations.

DND / DNC compliance

Respect do-not-call lists and opt-out management in campaign design.

CRM integration

Lead lists, dispositions and callbacks written back to the CRM.

Voice broadcasting

Outbound message campaigns where interactive agent talk is not required.

Real-time analytics

Campaign dashboards, live monitoring and AI-assisted call insights.

1

Load

Lead lists

2

Configure

Dial mode & rules

3

Connect

CRM & compliance

4

Run

Campaign live

5

Measure

Connect & convert rates

Choose a dialing mode

Match the mode to the campaign

Not every outbound campaign needs maximum speed — InfoByte Auto Dialer lets you pick the right balance of agent efficiency and call quality.

Predictive

Dials ahead of agent availability using answer-rate statistics — maximizes talk time for large, high-volume campaigns.

Progressive

Dials one number per available agent — steady pace with lower abandon risk than predictive.

Preview

Agent reviews the contact record before the call connects — best for complex, high-value conversations.

0
Predictive, progressive & preview
0%
DNC list compliance enforced
0
To launch a campaign from CRM

Ready to connect sales, service and voice?

Connecting the Dots — from first lead to closed deal and supported customer. Request a tailored demo.

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